A Visitor's Introduction to The Shard

Why Visit The Shard?

The Shard offers a truly unique perspective of London, combining modern architecture with exceptional views and world-class dining experiences. Whether you’re seeking panoramic cityscapes, a memorable meal with a view, or an exclusive event, The Shard provides an experience that is both luxurious and accessible. Its prime location near other major attractions like Borough Market and the Tower of London makes it an ideal addition to any London itinerary. A visit to The Shard is more than just sightseeing—it’s a chance to see London from a new height, quite literally, and to appreciate the city’s vast expanse from one of its most spectacular vantage points.

The Shard's Architectural and Design Highlights

The Shard’s innovative design is characterised by its tapering shape, made up of 11,000 glass panels that reflect sunlight and blend seamlessly with the sky, giving the impression of a structure that shifts and changes with the weather and time of day. The exterior is composed of 8 glass facades that are angled to capture and reflect light, creating a dynamic appearance. At the pinnacle, the building appears to dissolve into the atmosphere, a feature that Renzo Piano intended to symbolize lightness and transparency.

The interior of The Shard is equally impressive, with a mix of uses spread across its 72 habitable floors:

1. Observation Decks (The View from The Shard): The observation decks, known as The View from The Shard, occupy floors 68, 69, and 72, offering visitors unparalleled 360-degree panoramic views of London. On a clear day, views can extend up to 40 miles, taking in landmarks such as the Tower of London, St. Paul’s Cathedral, the River Thames, and even Windsor Castle in the distance. The glass-walled observation floors provide a breathtaking viewing experience both day and night, making it a popular spot for visitors and locals alike.

2. The Shard’s Restaurants and Bars: The Shard is home to several high-end restaurants and bars located on floors 31 to 52, each offering spectacular views of the city. Notable venues include Aqua Shard, known for its contemporary British cuisine and elegant atmosphere, Hutong, which serves Northern Chinese dishes in a striking setting inspired by Beijing’s hutongs, and Oblix, offering a menu of grilled dishes and a relaxed bar area. GŎNG, located on the 52nd floor, is London’s highest cocktail bar, offering innovative drinks and stunning vistas.

3. Shangri-La Hotel at The Shard: Occupying floors 34 to 52, the Shangri-La Hotel is one of London’s premier luxury hotels, featuring 202 guest rooms and suites. The hotel’s interiors are elegantly designed to reflect Asian-inspired decor, complemented by floor-to-ceiling windows that frame the sweeping city views. Guests can enjoy the highest infinity pool in Western Europe on the 52nd floor, as well as the hotel’s restaurant and lounge, which provide an elevated dining experience.

Visitor Experience and Main Attractions

1. The View from The Shard: The highlight for most visitors is The View from The Shard, one of London’s top attractions. The experience begins with a high-speed elevator ride that whisks guests up to the observation levels in under a minute. Upon arrival, visitors can explore three levels, starting with the enclosed observation deck on the 69th floor, which provides a 360-degree view of London. Information panels and digital telescopes help identify key landmarks, while interactive exhibits provide insights into the city’s history and development. The open-air Skydeck on the 72nd floor, 244 meters (800 feet) above ground, offers a unique sensory experience, with fresh air and uninterrupted views in all directions.

2. Sky High Dining and Drinks: Dining at one of The Shard’s restaurants is an experience in itself. Each venue provides a combination of gourmet cuisine and stunning vistas, perfect for special occasions or casual dining with a view. Whether enjoying a refined afternoon tea at Aqua Shard or indulging in dim sum at Hutong, visitors can savor their meals while overlooking the city’s bustling streets far below.

3. Special Events and Seasonal Experiences: Throughout the year, The Shard hosts a range of special events and seasonal experiences, such as sunrise yoga sessions on the Skydeck, themed afternoon teas, and exclusive evening viewings with live music. During the holiday season, the observation decks are adorned with festive decorations, creating a magical atmosphere for visitors to enjoy.

4. Photography and Night-time Views: The Shard’s height and position make it an exceptional spot for photography. Daytime visits offer clear, detailed views of London’s landmarks, while evening visits present a dazzling panorama of the city lights. The experience changes depending on the time of day, with sunset and night-time views being particularly popular for their dramatic effect.

Visitor Facilities and Practical Information

The Shard is designed to provide a comfortable and convenient visitor experience, with several facilities and services available on-site:

Opening Hours: The View from The Shard is generally open daily, with hours varying depending on the season. The observation decks typically open from 10:00 AM to 10:00 PM, although last entry is usually an hour before closing. Visitors should check the official website for the most up-to-date opening times and any maintenance closures.

Tickets and Admission: Tickets for The View from The Shard can be purchased online or on-site, but booking in advance is recommended to secure a preferred time slot and avoid queues. Standard tickets include access to all three observation levels, while premium tickets offer additional perks such as fast-track entry or a glass of champagne. Discounts are available for children, students, and seniors.

Accessibility: The Shard is fully accessible for wheelchair users, with step-free access, elevators, and accessible restrooms on the observation levels. The View from The Shard also provides special assistance services for those with visual or hearing impairments.

Dining Reservations: It’s advisable to book reservations for the restaurants and bars in advance, particularly during weekends and peak hours. Each venue has its own dress code and booking policies, so it’s best to check specific requirements when planning a visit.

Gift Shop: A gift shop located on the ground floor offers a selection of souvenirs, from Shard-themed merchandise and postcards to books and gifts inspired by London’s skyline and architecture.

Nearby Attractions

Borough Market: Situated a short walk from The Shard, Borough Market is one of London’s oldest and most famous food markets. It’s the perfect place to explore fresh produce, artisanal goods, and street food before or after visiting The Shard.

HMS Belfast: Moored on the River Thames, HMS Belfast is a historic warship and museum offering insights into Britain’s naval history. It provides an engaging experience for families and history enthusiasts alike.

Southwark Cathedral: Located just a few minutes from The Shard, Southwark Cathedral is a beautiful Gothic church with a history dating back to the 12th century. It’s a serene place to explore and reflects the area’s rich heritage.

The Globe Theatre: A short walk along the South Bank, Shakespeare’s Globe Theatre is a faithful reconstruction of the original Elizabethan playhouse, where visitors can enjoy live performances or take guided tours.